REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Codification and cataloguing processes

Configuration management principles and processes

Industrial base capability

Legislative and regulatory environment including environmental sustainability issues as it pertains to materiel logistics

Logistics governance

Management processes

Organisational policy and procedures

Organisational role relevant to configuration management

Product knowledge related to systems andor equipment in service in the organisation

Safety legislative and statutory requirements including environmental sustainability issues relevant to configuration management

Required skills

Apply configuration management and project management knowledge relevant to configuration management processes

Demonstrate an understanding of the strategic objectives of the organisation and identify and assess potential alliances and effective strategies

Display resilience by continuing to move forward despite criticism or setbacks

Focus on clear communication of configuration management processes present information confidently and select appropriate medium for communication to a range of audiences

Identify review and analyse information that may impact on configuration management processes or may be impacted by configuration management processes

Negotiate and communicate effectively with key stakeholders both internal and external and resolve any potential areas of conflict or concern to ensure that overall configuration management objectives are achieved

Undertake research and analysis to identify and develop configuration management processes

Use appropriate information technology and software for configuration management processes

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

adhere to relevant occupational health and safety requirements

identify and establish configuration management operation processes

identify acquire and adjust resources as necessary to ensure effectiveefficient performance of the processes

initiate and efficiently monitor processes

initiate any remedial action required

effectively and efficiently manage configuration management processes

Competency should be demonstrated over time and should be observed in a range of actual or simulated work contexts

Context of and specific resources for assessment

Competency should be assessed in the workplace or in a simulated workplace environment

Access is required to

computer and relevant software

legislation guidelines procedures and protocols relating to configuration management

plans

workplace documentation

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

Where possible assessment should be supported by questions to assess required knowledge Questioning techniques should suit the language and literacy levels of the candidate

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups

Assessment methods suitable for valid and reliable assessment of this unit of competency may include a combination of methods such as

authenticated evidence from the workplace andor training programs

case studies

demonstration

feedback from supervisors and peers regarding the candidates ability

observation

portfolios

projects

questioning

reviews or reports prepared by the candidate

scenarios

simulation or role plays

Sources of information may include:

Organisational policy and procedures may include:

Stakeholders may include:

Key performance indicators may include:

Resource processes may include:

Legislative requirements may include:

Promulgated may include: